Effective Date: October 1, 2024
A Plus BBP Certification:
Privacy Policy
Effective Date: October 1, 2020
A Plus BBP Certification ("we," "our," or "us") respects your privacy rights and is committed to protecting your personal information. This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect information when you use our website ("Site"). By using or becoming a customer of the Site, you agree to this Policy.
1. Notice Concerning Children
Our Site is intended for use by adults, not children under the age of 13. We comply with the Children's Online Privacy Protection Act (COPPA). If you become aware of a child under 13 using the Site, please contact us immediately.
2. Personal Information We Collect
A. Information Collection:
We may ask for certain personal information to access and use our Site. This information may include:
- Contact Data: Name, phone number, and email address.
- Verification Data: Driver’s license number, and the last four digits of your Social Security number.
- Financial Data: Billing address and payment information, collected through a secure payment processor. We do not store this data.
We also collect any information you provide when contacting us or participating in dispute resolution.
B. Modification, Termination, or Canceling:
- Email Communications: You may receive commercial emails from us. To stop receiving them, click the unsubscribe link in the email. However, administrative emails regarding your account or policy changes cannot be opted out of.
- Profile Changes: You can modify your personal information via the "My Account" feature. Note that your email address is a unique identifier and cannot be changed.
- ID Verification Courses: If your ID is verified, contact us to make changes to your name. Government-issued identification is required for such changes.
- Canceling: To cancel your account, contact us via the Contact Us page.
C. Privacy Policy Updates:
We will notify you of changes to this Policy by posting a notice on the Site and, if we have your email, by sending you an electronic message at least thirty days before the changes take effect. If you disagree with the changes, you may stop using the Site.
D. Do Not Track Signals:
We do not respond to “Do Not Track” signals issued by browsers or privacy software at this time.
E. User Tracking by Third Parties:
We use Google Analytics to track Site traffic and understand user interactions. You can opt out by visiting Google Analytics Opt-out and Network Advertising.
F. Third-Party Advertising Cookies:
We may allow third-party vendors like Google to place cookies on your browser to serve ads based on your browsing history. You can opt out via Google Ads Settings or About Ads.
G. Remarketing and Retargeting:
We may use third-party remarketing platforms like Google and Facebook. These platforms use cookies to show you ads after you leave our Site. You can opt out at the following links:
- Facebook Ads
- Google Ads
3. Cookies and Traffic Data
A. Cookies:
We use cookies to track how you use our Site and improve user experience. You can remove cookies via your browser settings.
B. Traffic Data:
We collect anonymous traffic data, including your IP address, domain server, device type, and browser type. This data helps improve the Site but does not personally identify you.
4. Use of Information Collected
A. Use of Information:
We use your information to market our services, provide courses, and comply with legal requirements. Please review this section carefully.
B. Sharing Personal Information:
We share information like Contact and Financial Data with service providers who assist us with Site operations (e.g., hosting, billing). If you do not wish for your information to be shared, please contact us; however, this may limit your use of the Site.
C. Use of Contact Data:
We use your Contact Data to communicate with you about orders, courses, and promotional updates.
D. Use of Verification Data:
Verification Data is used to confirm your identity and prevent fraudulent activity.
E. Use of Financial Data:
Your Financial Data is used to process course payments. We do not store this data, and all transactions are processed securely by third parties like PayPal.
F. Certificate Verification Tool:
If you receive a course certificate, a Certificate Verification Tool may be available for public use. This tool will display your name, course title, and completion date when a valid certificate number is entered.
G. Sale of Information:
In the event we sell our business, your personal information may be transferred to the new owner.
5. Security Information
A. Site Security:
We use 256-bit SSL encryption to protect your data. However, no online system is completely secure, and we cannot guarantee total protection. You will be notified in the event of a data breach.
B. Lost or Stolen Information:
Notify us immediately if your account credentials are lost or stolen. You are responsible for any unauthorized use prior to notification.
6. Areas Beyond Our Control
Our Site may contain links to third-party websites. Please review their privacy policies before proceeding, as we are not responsible for their practices.
7. Contact Information
If you have questions about this Privacy Policy, please contact us through the Contact Us page on our Site.